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What Our Clients Say

What Our Clients Say

By Joe Nelson — Retired Air Force, Nelson Home Group Team Leader and Mortgage Loan Originator

Reputation snapshot

Google Business Profile5.0 ★★★★★1,276 reviews
Zillow (team)5.0 ★★★★★167 reviews
Facebookrecommends44 recommendations
Combined1,487 reviews & recommendations

Facebook uses recommendations, not star ratings, so it is counted but not averaged. Counts verified 9/9/2026 and refreshed monthly.

Client Reviews & Recommendations

Kansas City’s highest-rated real estate team on Google.

Nelson Home Group, Keller Williams KC North has earned 1,200+ five-star Google reviews — more than any other real estate team in Kansas City — plus 167 five-star Zillow reviews and 44 Facebook recommendations, 1,500+ in total. That feedback comes from first-time buyers, sellers, families relocating to Kansas City, military families and veterans using VA loans, and investors across the metro on both sides of the state line. Every number on this page can be checked at the source. We don’t combine unlike rating systems, and we don’t write reviews for clients.

Share your experience

Already worked with us? Leave your review where you already have an account.

One review, one place. There’s no need to post in more than one spot — pick whichever platform you already use.

One favor before you write

It really helps us if you mention a few specifics. Reviews with details are what help the next family like yours find us.

  • Your agent by name — so the right person gets the credit
  • The city or area we helped you in
  • If you’re a veteran or a first-time buyer — or relocating, investing, selling and buying at once
  • Anything unique about your situation you felt we were especially set up to handle
Review your agent

Worked with one of our agents? Their profile is the best place for it.

Google reviews go on the team profile — just mention your agent by name. Zillow reviews go on the agent’s own profile. Click a name to read their bio.

Featured client experiences

In their words.

Verbatim from public Google reviews. Filter by the kind of help you’re looking for.

Seller★★★★★

These guys don’t mess around! Sold my house in 2 days and got $15,000 over asking price. They told me what they were going to do and they did exactly that. They stayed in constant contact with me.

Eric Gray · Google2025
Military · Out of state★★★★★

Joe Nelson went above and beyond helping us market and sell a home in KC for our son who was on military deployment. Nelson Group was an excellent partner especially because we had to do all this from a different state.

Joe Soboti · Google2026
Relocation · Katy Gaines★★★★★

Moving from Idaho to Missouri with a young family for a job is stressful enough — it’s solid to know you have a whole team working on your behalf to get you and your family settled into your new home!

Becky Lockwood · Google2022
First-time buyer · Josh Seitz★★★★★

Just purchased my first home with the help of Nelson Home Group and these guys are awesome! Incredibly helpful and patient through the whole process and got me into the home I wanted even sooner than I imagined.

Robert Thomas · Google2025
Veteran-owned · Casey Kempter★★★★★

I have not purchased a home in a long time and everything is different now. Casey was super patient, a wealth of information, and so kind. Nelson Home Group is Veteran owned and I am extremely proud to call Casey MY realtor.

Samantha Owens · Google2026
Buy + sell · Michelle Neely★★★★★

My wife and I went through Michelle to buy a house and sell our house and she was great! Michelle was able to sell our house in just a couple of days and got us a perfect house for us to live in at a bargain!

Matthew Greenberg · Google2026
Land & investment · Joe Nelson★★★★★

Joe recently lent me his expertise in working through land research, and continues to bring me appropriate investment deals. I cherish his guidance in finding the right deals that fit my parameters.

Zachary Atwell · Google2026
First-time buyer · Michelle Neely★★★★★

I had the pleasure of working with Michelle Neely while buying my first home. She was super helpful and very responsive throughout the whole process. She gave me a lot of good advice and helped me to find the perfect home for me.

Josh Leone · Google2025
Seller · Over asking★★★★★

Had a fantastic buying and selling experience with this Realty company. Sold our house in 2 days for more than the asking price. Excellent realtor and staff. Would highly recommend them to all my friends and family.

Cris Moorshead · Google2026

Read all 1,200+ reviews on Google, 167 on Zillow, or 44 recommendations on Facebook.

What clients actually say

The pattern in 640 Google reviews.

Knowledge & expertise32%
Would recommend / referred26%
Smooth, easy, stress-free21%
Communication14%
Responsiveness13%
First-time buyers10%
Went above and beyond9%
Patient, no pressure6%
Relocating to KC4%

Share of the 640 most-relevant Google reviews (of 1,292) that mention each theme, analyzed September 2026. Google’s own review topics agree: “home buying process” (80), “finding a home” (51), “easy process” (37), “first home purchase” (22), “responsive staff” (22).

Clients talk about expertise first. One in three reviews mentions market knowledge or experience — more than any other theme, and before anyone gets to how friendly we were.

They name their agent. Most reviews credit a specific person — Joe, Michelle, Katy, Casey, Josh — which is exactly how we want it. You’re hiring a person, backed by a team.

Sellers talk about speed. “Sold in 2 days,” “within a week,” “over asking” recur across seller reviews.

Buyers talk about patience. First-time buyers especially describe being walked through the process without pressure.

Questions

About our reviews

Where can I read reviews for Nelson Home Group?

On our Google Business Profile (1,276 reviews as of September 2026), Zillow (167 team reviews), and Facebook (44 recommendations). All three are linked above, and each shows every review, not a curated set.

Where should I leave a review?

Wherever you already have an account. Google is the fastest — nhgreview.com opens the review box directly. If you found us on Zillow, leave it there.

Do I need to leave reviews on more than one website?

No. One review in one place is plenty. We never ask for the same review twice.

Is Nelson Home Group really the highest-rated team in Kansas City?

On Google, yes — by review count at a 5.0 rating among Kansas City metro real estate teams as of September 2026. You can verify it yourself by comparing team profiles on Google Maps.

What types of clients does Nelson Home Group work with?

First-time buyers, sellers, families relocating to Kansas City, military families and veterans using VA loans, investors, and land buyers. Joe Nelson is a 21-year Air Force veteran and a licensed mortgage originator, so VA buyers get both sides of the transaction under one roof.

What do clients most often mention?

Market knowledge, communication and responsiveness, a smooth low-stress process, and — for sellers — how quickly the home sold and at what price.

What areas does the team serve?

The full Kansas City metro on both sides of the state line, from the Northland to Johnson County, Kansas. See our featured communities for guides to each area.

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